Shipping Guide

We have partnered with a specialized e-commerce courier company “Trax Logistics” to deliver your orders at your doorstep.

Orders are packed and shipped on a daily basis, 5 days a week, excluding public holidays.

Once your order is shipped from our location, you can track your order by visiting our courier partner’s website Trax Logistics

You can always call our helpline at 92 300 9298309 or write an email at store@prosarena.com to get the status of your order.

In order to serve you better, we need you to follow the guidelines mentioned below while placing an order and checking out of your cart:

  • Double-check the quantity of the product you selected before checking out of your cart.
  • Give accurate information while entering your shipping details.
  • While entering your shipping address, write proper address i.e. House No. , Street No., Area/Street/Road, Town, Phase, etc. It’s better to mention the nearest landmark so that the courier could conveniently reach your given address.
  • The mobile number must be accurate. Incorrect or fake numbers could lead to undue delay of your order or even cancellation of your order.